Access to Records

Data protection legislation allows you to find out what information is held about you by our service. This is known as “right of subject access”.

All applications to see records must be made on Impact’s subject access request form which can be downloaded using the link below and returned to You are entitled to receive a copy of your records but should note that a charge may be made, such as if you require a report to be produced from the records that we hold about you.

Impact Subject Access or Report Request Form Feb24.docx

Please note, we respond to requests within 30 days so please ensure you submit your request in plenty of time if you have a deadline that you wish to receive the information by. In certain circumstances access to your records may be limited, for example, if it is felt to be in your best interest or for the protection of others.

If you would like to know more about how we use your information or if, for any reason you do not wish to have your information used in any of the ways described, please speak to the practitioner concerned with your care. You can also write to the Information Governance Officer who can be contacted on

Further guidance about data protection can be obtained from the Information Commissioner website.